Disabled Access

Scottish Rugby is committed to offering the best experience to all our supporters disabled supporters at BT Murrayfield and we have a number of options available:  

  • Accessible seating: seats for spectators who require easy-access seating.  This is particularly for spectators who can either walk short distances or can be assisted to their seat with support from our stadium coordinators.
  • Stadium support: A team who assist any spectators requiring assistance in the ground.  For example, the support team can access wheelchairs to help spectators get to and from their seat.
  • Wheelchair seating ballot: Here at BT Murrayfield we have 94 dedicated wheelchair tickets available for each match and an equal number for personal assistants.  Demand for wheelchair accessible tickets for matches can be extremely high, which is why we have introduced the ballot.  This ensures that fans looking for wheelchair tickets have an equal opportunity to apply for these tickets.
  • Increased wheelchair capacity: We recently added four more wheelchair accessible spaces on trackside and we will continue to look to develop our wheelchair arrangements in the future.
  • Lift and ramped access to all wheelchair accessible areas
  • Conveniently placed separate adapted toilets including a newly installed Changing Places toilet
  • Disabled parking (match day and non-match days)
  • Lift access in hospitality suites and office reception
  • Clear signposts throughout the stadium

Independent review of BT Murrayfield facilities by the Good Access Guide

BT Murrayfield Stadium, the home of Scottish Rugby is situated in Edinburgh's west end. The facilities for wheelchair users have been thought out well, with 124 dedicated disabled seats (wheelchair accessible and accessible seating) and many well placed separate adapted toilets close to all reserved areas. All areas are well signed and have easy access.

Ticketing

Our wheelchair and disabled tickets prove excellent value for money.  Both the supporter and personal assistant can attend the match for half-price.

Due to the high demand for wheelchair tickets for Scotland matches, there is a ballot in place to allow as many supporters to attend the games as possible. 

To register your interest for wheelchair tickets for Scotland matches, please e-mail [email protected].  To purchase tickets for Edinburgh Rugby or Glasgow Warriors matches please call 0131 346 5160 (Monday to Friday, 10am to 5pm).

If you don't require a wheelchair ticket, please call the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 5pm) or if you need assistance please e-mail [email protected] and a member of the ticketing team will be in touch.

Wheelchair Ticket Location

All disabled seating is in the west stand. There are a number of trackside spaces available for wheelchair users and their companions, which are accessible via wide ramps.

There is also wheelchair accessible space on the first tier of the west stand. These are accessible via three lifts: one is situated immediately opposite the West Stand main gate and the other two are situated in the centre of the north and south stands.

Match Day Experience

To make your match day experience as relaxing as possible, our match day stadium support team are able to meet you and assist you to your ticket location.

To request stadium support please e-mail [email protected] and let us know what assistance is required or call the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 5pm).

A limited number of wheelchairs are available to assist you on the day to and from your seats, please enquire for more information.  At all BT Murrayfield events, there are stewards to direct and assist disabled guests.

Parking

Disabled parking on match days is allocated to wheelchair ticket purchasers and to those who apply for a disabled pass in advance (subject to availability). To apply for a parking pass please e-mail [email protected].uk or call the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 5pm).

There will be no access to the disabled car park to supporters without the required Scottish Rugby pass. Those with the Scottish Rugby Disabled Car Park Pass must also display their blue badge. Disabled parking is usually located in the Ice Rink parking.

Parking attendants are on hand to assist and check that only disabled badge holders gain access to the disabled parking area.

Parking on non-match days is available through the main entrance, off Roseburn Street.

If you don't require parking, access can be gained through any other gate around the ground that is attended by a steward.

Toilets

Separate adapted toilets are placed very close to the wheelcahir accessible area on the first tier of the West Stand. The separate adapted toilets on the ground floor are within the west stand at the top of the wheelchair accessible ramps. These are located around 50 metres depending on your seating position. All of these toilets have wheelchair access and arm pulls.

The stadium has a newly installed Changing Places toilet on the ground floor of the West Stand, next to the existing disabled toilets. The facility, which includes a height-adjustable adult-sized changing bench and tracking hoist system, provides adequate space for a disabled person and up to two carers. The facility is available for use on match and non-match days (latter access managed by the stadium’s gatehouse staff).

Hospitality and Catering

Wheelchair catering on matchdays is available from units in the West, South and East stands.

Members of our catering team will visit the disabled decks selling hot food, drinks and soft priors before kick off and half time. Please speak to a member of staff if you would like to more about specific allergens.

All the conference and hospitality suites have excellent facilities. They include adapted toilets and are fully wheelchair accessible. Access to the suites is via the lifts previously mentioned, depending on the area of the stadium you are wishing to access.

Contact

For more information about disabled access to BT Murrayfield Stadium, please email [email protected], call 0131 346 5000 (Monday to Friday, 8.30am to 5.30pm) or write to us at the address below:

Scottish Rugby
BT Murrayfield
Edinburgh
EH12 5PJ