Ticket Dispatch Information

How to get your tickets

Please see below for information on ticket dispatch and collection. These details vary depending on what you have booked so please ensure you select the correct option for the tickets you have purchased.  

If you have chosen print at home as your delivery method you will receive a separate email with your tickets to print off. If you have any problems with your e-tickets please visit http://www.scottishrugby.org/buytickets/ticketing-faqs for instructions of how to resend them or email [email protected].

When we talk about your address we are referring to the current address on your account. This is shown on your confirmation email and if it is not your correct address, please reply to your confirmation email stating your new address.

If you have lost your tickets, please see the details at the very bottom of this page.


Lost Tickets

If you have lost your tickets, or if you have not received your tickets by 2 working days before the match, please contact us by email on [email protected] or by replying to your confirmation email. This email should include your full details, the section and seat numbers booked and the reason you are not in possession of the tickets.  If tickets have been stolen, please provide a Police crime reference number.

If your tickets have been posted to an old address please try to make contact to retrieve the tickets before contacting us.

We may be able to replace lost tickets and there may be a charge for this service.