Great clubs attract and retain excellent people in a range of roles and are committed to developing them. This section provides guidance on how your club could recruit, develop, support and recognise its volunteers, coaches, officials and paid staff.


Tackling Transition (PDF)

Transition Manager Role Descriptor (PDF)

VIDEO | Hamilton RFC | Scottish Rugby Club Conference 2017

Key learnings from Hamilton RFC on player retention is is to keep it fun, focus on the clubs culture and values and engage with the players families and the local community. The club is about more than just rugby as it’s important to provide a good service in a competitive market. Newton Stewart also launched a 4th XV that has given transitioning players somewhere to play. 

On Field Roles

Director of Rugby Role Descriptor (PDF)

Head Coach Role Descriptor (PDF)

Team Manager Role Descriptor (PDF)

Club Coach Coordinator Role Descriptor (PDF)

Youth Rugby Coordinator Role Descriptor (PDF)

Everyone’s Game

Off Field Volunteers

Volunteer Recruitment & Development Guide (PDF)

VIDEO | Volunteer Recruitment - North Berwick RFC Video Club Conference 2016

VIDEO | Preston Lodge - Attracting Volunteers | Scottish Rugby Club Conference 2017

Key learnings from Preston Lodge in attracting volunteers is to have a think of how you are perceived in the community. Preston Lodge have a one club approach, #OneClubOneCommunity and know that growing your role in the community helps open the club to new members and to encourage parents to have a vested interest in the club.  For volunteers, to think that people want to volunteer but you need to ask and making the roles manageable by breaking them down into small tasks. Make everyone feel welcome and part of the club – and good communication both internally and externally is crucial in helping with that. 

Off Field Volunteer Roles

President Role Descriptor (PDF)

Secretary Role Descriptor (PDF)

Treasurer Role Descriptor (PDF)

Club Child Protection Officer Role Descriptor (PDF)

Match Day Programme Editor Role Descriptor (PDF)

Entertainment Committee Member Role Descriptor (PDF)

Social Convenor Role Descriptor (PDF)

Fundraiser Role Descriptor (PDF)

Bar Convenor Role Descriptor (PDF)

Club Volunteer Coordinator Role Descriptor (PDF)


Off Field Employed Jobs

Club Business Development Manage Role Descriptor (PDF)