Getting to BT Murrayfield

Getting to BT Murrayfield

BT Murrayfield Stadium is located to the West of Edinburgh’s city centre.

BT Murrayfield Stadium
Roseburn Street
Edinburgh
EH12 5PJ

Travelling to BT Murrayfield

Event Day Information and FAQ's

IMPORTANT – BT MURRAYFIELD BAG POLICY

Scottish Rugby operates a ‘small bags only’ policy for major events at BT Murrayfield in line with the current national security position.The policy will be applied by our matchday stewards at the Guinness Six Nations matches against Italy, Ireland and Wales. The small bags policy is not in response to any specific threats, rather it is a result of our ongoing management of security which focuses on keeping BT Murrayfield a safe and enjoyable environment for everyone. Notification of the policy is printed on the front and back of each ticket.

Ticket holders will be permitted to bring in bags no larger than A5 size (equivalent to a small clutch bag - measuring 21cmx15cmx8cm) – these bags will be searched prior to tickets being scanned. Bags larger than this will not be allowed into the stadium. The only exceptions to this rule are spectators who require to carry bags for health reasons (including parents with young children who require to carry medical/dietary items)

Spectators who have a requirement to carry bags larger than A5 size for those exceptional reasons should access BT Murrayfield via dedicated lanes/turnstiles at each of the stadium entry areas where bags will be searched and tagged prior to tickets being scanned. Unless you have health or childcare requirements plan ahead and leave your bags at home, in your hotel, in your car, on the coach or at one of 13 bag-drop/left luggage facilities across Edinburgh (web links listed below).

  • Ticketing Information for Guinness Six Nations Matchdays

    Ticket Office Opening Times

    General Opening Times
    Monday to Friday, 10am-5pm (phone lines open 10am-4pm)

    Match Week
    Monday & Tuesday, 10am-5pm (phone lines open 10am-4pm)
    Wednesday-Friday, 10am-8pm (phone lines open 10am-8pm)

    Matchday
    10am to half-time

    Where do I collect my tickets/passes?
    If you purchased tickets from and opted for collection, your tickets will be available to collect from the Scottish Rugby Ticket Centre, Gate A, BT Murrayfield Stadium. As several thousand tickets will be collected on match day, there will be queues and we strongly recommend that you collect your tickets no later than two hours before kick-off. All tickets must be collected by the card holder. Please bring a piece of photographic ID and the card used to make the booking.

    I’ve lost my tickets/my tickets haven’t arrived, can you reprint them?
    If you have lost, or not received your tickets, by 2 working days before the match, please contact us by email on [email protected] or by replying to your confirmation email. This email should include your full details, the section and seat numbers booked and the reason you are not in possession of the tickets. If your tickets have been posted to an old address, please attempt to retrieve the tickets before contacting us. Please note, there may be a charge involved with reprinting tickets.

    I need to upgrade a concession ticket to a full adult ticket. What should I do?
    Please contact the Customer Services team prior to the game on 0131 346 5160 (Monday – Friday, 10am to 4pm) with your ticket details and a member of staff would be happy to help. Whilst upgrades can be processed on match-days, we strongly encourage supporters to do this in advance to avoid delays.

    I have a Scotland Season Pass – how do I enter the stadium?
    Scotland Season Pass holders must bring their pass to the stadium on each match day. The pass can then be scanned at any turnstile on entry. Please ensure you bring the correct Season Pass Card:

    Did NOT pay by Direct Debit Paid by Direct Debit
    If you did NOT auto-renew your Season Pass (and did NOT pay by Direct Debit) then your Scotland Season Pass card looks like this.If you AUTO-RENEWED from last season to this season (and paid using the Direct Debit option) you are using your existing Season Pass cards which look like this.

    I don’t have a ticket; can I get one outside the stadium on the day?

    All games are either sold out or expected to sell out, so no tickets will be on sale on match day. Supporters are advised not purchase tickets from any unofficial sources prior to or on match day.

    Can I buy and sell tickets anywhere else online?
    Scottish Rugby does not have an official secondary ticketing partner and therefore tickets should only be purchased from Scottish Rugby directly through its website. Tickets – including those as part of a Scotland Season Pass – cannot be resold. Doing so contravenes the ticketing Terms and Conditions. Scottish Rugby actively discourage the activities of ticket touts and any tickets for sale on known secondary ticketing websites will be investigated and those seats will be cancelled.

    Can I bring my young child?
    Children under two are admitted free of charge provided they sit on the parent or guardian’s knee. Matches are however extremely busy events with large crowds and loud music which may not be suitable for very young children.

    Baby changing units are available in the disabled toilets in the lower West Stand in both the North and South corners. The doors are marked with baby changing signs. There is also a parenting room - accessible from the concourse behind the East Stand (north corner). Please ask one of our Blue Crew volunteers or a steward for access to the facility. There is one dedicated buggy drop off points within the stadium. This is next to the South Tunnel. Please speak with your nearest steward to be directed.

    I have problems with my mobility; can I get assistance to my seat?
    To make your match day experience as relaxing as possible, our match day customer care team are able to meet you and assist you to your ticket location. To request stadium support please e-mail [email protected] as early as possible and let us know what assistance is required or call the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 4pm).

    A limited number of wheelchairs are available to assist you on the day, please enquire for more information.

    My mobility has been affected since I bought my ticket. What if I’m physically unable to get to my seat?
    If there is any change in your circumstances, please contact the Ticket Centre ([email protected]) in advance of the match. If this is not possible, we have a dedicated team inside the stadium that look after spectators with such difficulties and you should contact the nearest steward or blue crew member on the day.

    What do I do if I find someone sitting in my seat with the same ticket, or if there’s a problem with my seat?

    Contact your nearest steward; they are there to help you.

  • What can I bring to the stadium?

    Flask of tea or coffee or any other liquids

    Flasks are not permitted. The contents of any flasks will be tipped out and the containers will have to be left outside the stadium.

    Food
    You may bring small amounts of food into the stadium for your own use. Large picnic hampers are not permitted.

    Juice
    In line with other major venues, only sealed plastic bottles of water or soft drinks up to 500mls can be brought into the stadium. No cans will be permitted.

    Air horns
    Only mechanised air horns (blow-through or wind-up) are allowed inside the stadium. Pressurised containers are not permitted.

    Camera
    Small amateur cameras are permitted, but large professional cameras are not. By small, we mean pocket-size digital cameras or SLR cameras with zoom lenses no more powerful than 300mm. Tripods are not permitted.

    Flags
    Yes! The more Scotland flags brought to the stadium the better – just make sure the sticks are no more that 1m tall and there’s no ‘pointy bit’ on the end!

  • Where are the turnstiles and when do they open?

    Turnstiles are situated at each side of the ground so no matter which direction you’re coming from, you’ll easily be able to get into the stadium.

    North: accessible off Corstorphine Road and along Riversdale Crescent, the turnstiles are beside Murrayfield Ice Rink.
    North East: access from Roseburn Crescent, which runs along the south edge of Roseburn Park.
    South and East: the main bank of turnstiles off Roseburn Street.
    West: turnstile lane are located behind the west stand and can be accessed from Riversdale Crescent, Roseburn Street and Baird Drive Bridge over the training pitches.

    When do the turnstiles open?

    All three games are sellouts and so we recommend that supporters in possession of their tickets arrive at the turnstiles no later than 30 minutes before kick-off to ensure they reach their seats on time.

  • Car Parking at BT Murrayfield

    Where can I park?

    Public parking at BT Murrayfield Stadium is now sold out for Six Nations.

    I have a large vehicle. Can I park in the BT Murrayfield car park?

    The BT Murrayfield car park can accommodate vehicles no bigger than the size of a standard car or people carrier. Minibuses, coaches, motorhomes and similar are not permitted entry. In the interests of safety, neither dogs nor barbeques will be allowed in this parking area.

    When does it open and close?
    For all three games, the BT Murrayfield Car Park opens (to car park pass holders) at 10:15am, and closes at 7.15pm
    All vehicles should arrive no later than an hour before kick-off due to pedestrian access.

    Can I park overnight?
    Vehicles cannot be left overnight.

    What facilities are available in the car park?
    You are welcome to ‘park and picnic’, by bringing your own food and beverages into the car park area to enjoy before and after the match. Supporters should note that they are not permitted to bring alcohol from the car park into the stadium. Toilet facilities are available in the car park area.

    Will I get back into the stadium if I have to return to the car park?
    Please speak to the nearest steward in the West Fan Village if you need to pass in and out between the stadium and car park.

    How quickly will I be able to leave after the game?
    Due to the large number of pedestrians leaving the stadium by the west exit after the final whistle, drivers should be aware that there will be a delay of approximately 60 minutes leaving the car park. Supporter safety is paramount so please heed the directions of the stewards on duty in the parking area and the police in the adjacent streets. Food, beverages and entertainment will be available at the stadium following the game and you are welcome to delay your departure by enjoying the facilities on offer.

    Once you have left the stadium please ensure you make use of bus lanes in order to help keep the traffic moving and ease the congestion on the surrounding roads.

    Is there parking for disabled supporters?
    Parking is provided for disabled supporters on match days when a pass is applied for in advance. Please e-mail [email protected] with your request.

    Where can I park my coach or minibus?
    Coach and minibus parking is not available at BT Murrayfield Stadium. Coaches and minibuses are directed to parking areas along the A8 Corstorphine Road. All coach and minibus drivers should approach BT Murrayfield from the A8 Corstorphine Road where they will be directed to park by marshals in orange jackets.

    It is vital that drivers co-operate and follow instructions and directions to ensure maximum capacity. Coaches and minibuses should not arrive more than three hours before kick-off (11:15 for a 14:15 kick-off). The first vehicles to arrive will be parked nearest to the stadium, facing west to ensure an easier departure.

  • Will there be any road closures and restrictions?

    Road Closures & Restrictions

    There are a number of temporary traffic restrictions in place on nearby streets on matchday. Visit the Edinburgh Council website for full details of traffic and parking restrictions. Supporters attending any of the fixtures using any nearby on-street parking are advised to check the timings of the road closures as you may be parked within an area that is affected by the various post-match closures. Access/egress will not be available during the road closure times and includes popular areas in Haymarket Yards, the Stanhope area, Wester Coates area, Balbirnie Place and parts of the Roseburn area.

    Pedestrian Management

    To ensure pedestrian safety and to minimise traffic disruption, pedestrian movement will be safely managed around the Haymarket area following the match.

    Those heading back into the city centre or Haymarket Station may experience delays due to the width available for the number of supporters heading along this corridor. Alternative routes back to the city centre are available via Magdala Crescent, Coates Gardens or Rosebery Crescent. Access into Haymarket Station will be managed across the tram tracks. Trams will still be running so please be patient and take advice from the stewards and Police who are there to ensure your safety.

    Unlike previous fixtures there will be NO route back to the city centre/Haymarket Station via Balbirnie Place/Haymarket Yards. Pedestrians heading along Russell Road will be directed to Dalry Road as an alternative route back to the City Centre. Please note that these diversions will not add any significant length onto your route and will have no affect to your journey times as delays to pedestrian movement will be reduced. Please note these measures are introduced for your own safety and the safety of other road users. Further assistance and instruction will be given to those patrons travelling by rail as they near Haymarket Station.

Disabled Access

Scottish Rugby is committed to offering the best experience to all our disabled supporters at BT Murrayfield and we have a number of options available:

  • Accessible seating: seats for spectators who require easy-access seating. This is particularly for spectators who can either walk short distances or can be assisted to their section with support from our stadium coordinators. These are located throughout the stadium.
  • Stadium support: A team who assist any spectators requiring assistance within the ground. For example, the support team can access wheelchairs to help spectators get to and from their section.
  • Wheelchair ticket ballot: Here at BT Murrayfield we have 98 dedicated wheelchair tickets available for each match and an equal number for personal assistants. These are located in the Wheelchair Terraces or along our West Stand pitchside. Demand for wheelchair accessible tickets for matches can be extremely high, which is why we have introduced the ballot. This ensures that fans looking for wheelchair tickets have an equal opportunity to apply for these tickets.
  • Lift and ramped access to all wheelchair accessible areas
  • Conveniently placed separate adapted toilets including a newly installed Changing Places toilet
  • Disabled parking (match day and non-match days)
  • Lift access in hospitality suites and office reception
  • Clear signposts throughout the stadium
  • Guide dogs and service dogs are welcome by prior arrangement! Please contact us in advance to let us know.
    • Ticketing

      Six Nations 2019

      • Wheelchair Package (wheelchair & companion ticket + parking pass)
        • Applications open Monday 13 August
        • Deadline for applications Friday 26 October
        • Ballot Results communicated w/c 5 November
        • Tickets and Parking Passes posted to purchasers within 2 weeks of the game.
      • Blue Badge Parking (parking only, no ticket included)Applications open Monday 13 August
        • Deadline for applications Friday 14 December
        • Ballot Results communicated w/c 17 December
        • Parking Passes posted to purchasers within 2 weeks of the game.

      Wheelchair and Blue Badge Parking ballots for Guinness Six Nations 2019 are now CLOSED. To purchase tickets for Edinburgh Rugby or Glasgow Warriors matches please call 0131 346 5160 (Monday to Friday, 10am to 4pm).

      If you have specific access requirements you require assistance with please call the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 4pm) or e-mail [email protected] and a member of the ticketing team will be in touch.

    • Stadium support

      To make your match day experience as relaxing as possible, our match day stadium support team are able to meet you on any International Match day and assist you to your ticket location.

      To request stadium support please e-mail [email protected] and let us know what assistance is required or call the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 4pm).

      A limited number of wheelchairs are available to assist you on the day to and from your seats, please enquire for more information.

      At all BT Murrayfield events, there are stewards to direct and assist disabled guests.

    • Parking

      Disabled parking on International match days is allocated to wheelchair ticket purchasers and to those who are successful in the Blue Badge Parking Ballot). Applications received after the deadline will not be considered, however, drop off locations are available at Gatehouse, Roseburn Street and Murrayfield Ice Rink.

      Our stadium support team are available at both locations and assistance can be requested by e-mailing [email protected] or calling the Ticket Centre on 0131 346 5160 (Monday to Friday, 10am to 4pm).

      There will be no access to the disabled car park to supporters without the required Scottish Rugby pass. Those with the Scottish Rugby Disabled Car Park Pass must also display their blue badge. Disabled parking is usually located in the Ice Rink park. Parking attendants are on hand to assist and check that only disabled badge holders gain access to the disabled parking area. Parking on non-match days is available through the main entrance, off Roseburn Street.

    • Toilets

      Separate adapted toilets are placed very close to the wheelchair accessible area on the first tier of the West Stand. The separate adapted toilets on the ground floor are within the west stand at the top of the wheelchair accessible ramps. These are located around 50 metres depending on your seating position. All of these toilets have wheelchair access and arm pulls.

      The stadium has a Changing Places toilet on the ground floor of the West Stand, next to the existing disabled toilets. The facility, which includes a height-adjustable adult-sized changing bench and tracking hoist system, provides adequate space for a disabled person and up to two carers. The facility is available for use on match and non-match days (latter access managed by the stadium’s gatehouse staff).

    • Hospitality and catering

      Wheelchair catering on matchdays is available from units in the West, South and East stands. Members of our catering team will visit the disabled decks before kick off and half time.

      All the conference and hospitality suites have excellent facilities. They include adapted toilets and are fully wheelchair accessible. Access to the suites is via the lifts previously mentioned, depending on the area of the stadium you are wishing to access.

    • Contact

      For more information about disabled access to BT Murrayfield Stadium, please email [email protected], call 0131 346 5160 (Monday to Friday, 10am to 4pm) or write to us at
      Scottish Rugby, BT Murrayfield, Edinburgh, EH12 5PJ.

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